Terms and Conditions

Mental Toughness Authority Pty Ltd (Trading as Mental Toughness Store) Terms and Conditions

These terms and conditions ("Terms") govern the use of the online store operated by Mental Toughness Store ("the Company") for the sale of personal development resources and programs. By accessing and using the online store, you agree to be bound by these Terms.

“Customer” refers to the individual or entity purchasing products or programs from the online store. “Products” refer to the personal development resources, such as books, e-books, audio programs, videos, or any other materials available for purchase through the online store. “Programs” refer to any online courses, workshops, coaching programs, or other educational offerings available for purchase through the online store.

Ordering and Payment
Customers may place orders for products or programs through the online store by following the specified purchasing process. The Company reserves the right to refuse or cancel an order at any time for any reason. Prices listed on the online store are in Australian dollars (AUD) and are exclusive of any applicable taxes or shipping fees. Payment for orders must be made at the time of purchase through the available payment methods specified on the online store.

Delivery and Access
Upon successful completion of a purchase, the Company will make reasonable efforts to deliver the products or grant access to the programs as soon as reasonably possible. For physical products, delivery will be made to the address provided by the Customer during the ordering process. The Customer is responsible for ensuring the accuracy of the delivery address. For programs, access details will be provided to the Customer through the specified online platform or via email. The Company will not be liable for any delays or failures in delivery or access that are beyond its reasonable control.

Intellectual Property
All intellectual property rights associated with the products and programs sold through the online store are owned by the Company or its licensors. Customers are granted a limited, non-exclusive, non-transferable license to use the purchased products or participate in the purchased programs for personal, non-commercial purposes only. Customers shall not reproduce, modify, adapt, distribute, or publicly display the purchased products or programs without prior written consent from the Company.

Refunds and Returns
Refunds or returns may be available for certain products or programs at the Company’s discretion, subject to the following conditions:
– The Customer must contact the Company within a specified timeframe from the date of purchase to request a refund or return.
– The product must be returned in its original condition and packaging, at the Customer’s expense, for a refund or exchange to be considered.
– Refunds or returns may be subject to restocking fees, shipping fees, or other charges as determined by the Company.

Limitation of Liability
The Company shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of the use or misuse of the purchased products or participation in the purchased programs, except to the extent caused by the Company's negligence or wilful misconduct. The Company makes no warranties or representations regarding the results or outcomes that may be achieved through the use of the purchased products or programs.

Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of Australia. Any disputes arising out of or in connection with these Terms shall be subject to the non-exclusive jurisdiction of the courts of Australia.

The Company reserves the right to modify these Terms at any time. Any modifications will be effective upon posting the updated Terms on the online store or notifying the Customers via email or other communication channels.

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Schedule a Call

If you wish to talk to us and discuss the business. We’re happy to assist you. Please fill up the form below and we will get in touch with you shortly.

Please contact us if you are an AQR ACCREDITED Partner and wish to access the Store to purchase measures on behalf of your clients through the Partner portal.

Please contact us if you wish to become accredited or are a Mental Toughness or Leadership Coach enquiring about selling your Programs, Coaching Packages or Books through the Store.